WeChat ID: SVARecruitment

Desktop Support Engineer – Global Digital Transformation & IT Services Leader, MNC, +420K HKD Annually

IT

Ref: 944Friday 28 November 2025

    

Company Summary

  • Our client is a globally recognized technology firm, specializes in broad tech IT/infrastructureoriented services.
  • Provides entire IT Asset Lifecycle Management, ITADM, Integration & Deployment, IoT deployment, and full Managed IT Services.
  • Has received multiple recognition including among the Top 10 Managed Service Providers, Technology Excellence Award, and was named as Progressive Company in ITAD.
  • Established 20 years ago. Offices span across Europe, Asia, Australia & New Zealand,  and others, with +500k employees. Headquartered in UK.

 

Job Description

  • After successful 2025, looking for Desktop Support Engineers to join the team in HK.
  • Provide daily IT support for hardware, software, and network issues.
  • Support in operation of audio/visual setups for meetings and presentations.
  • Set up, maintain, and troubleshoot desktops, laptops, and AV equipment.
  • Assist users with routine IT requests like password resets, software installs, device setups and resolve/track tickets using ServiceNow.

 

Key Candidate Criteria

  • Ideally 3- 4 years of relevant experience in Desktop Support, Technical Support, or IT Helpdesk.
  • Must have full knowledge with ServiceNow or similar ITSM tools.
  • Experience in setting up and troubleshooting audio/visual equipment.
  • Familiarity in handling Microsoft Office suite, Active Directory, and Windows OS.
  • Can speak fluent English, and Cantonese.

 

 

Office

  • Hong Kong

 

 

Salary

  • Up to 35K+ HKD per month
  • Commission & Bonus
  • Medical & Other Benefits
  • Generous Annual Leave
  • Incentivize Trips
  • Annual Salary Review & Increase

 

Apply

To apply please click the 'Apply' button below.

 

1st Priority will be given to Candidates who apply from our website, also at this link:

 

For a confidential discussion on this or any many jobs we have on hand please reach out with your CV and contact details at info @ svarecruitment.com !