Company Summary
- Our client is a well-establish Digital transformation firm, specializes in IT Solutions, networking, security, and support services.
- Provides integrated IT services such as clouds, networking, security and compliance, and IT consultancy.
- Partnered by Acronis and Microsoft, serving clients across the tech and retail sectors, including PWS, UAE Enterprises, Merantile, and others
- Established 27 years ago, with 50+ employees. Headquarted in Dubai.
Job Description
- After successful 2024, looking for IT Network and Desktop Support Engineer to join the team in Dubai.
- Configure and install network devices such as routers, switches, firewalls, VPNs, and load balancers to ensure efficiency and security.
- Monitor networks regularly, troubleshoot issues, and carry out maintenance or upgrades like patches, firmware updates, and security settings.
- Investigate and resolve network or desktop faults, providing timely support to users when needed.
- Work with vendors and IT teams to manage problems, and help define security tools, policies, and procedures.
Key Candidate Criteria
- Ideally, 3 to 5 years of experience in desktop support, technical support, network engineering, or a related role.
- Hands-on experience with Windows Servers, Active Directory, and cloud-based platforms like Azure, Microsoft 365, Google Workspace, and SharePoint.
- Strong understanding of networking protocols, local network administration, security, firewalls, and troubleshooting tools.
- Certifications such as CCNP, CCIE, or CISSP would be an advantage.
- Can speak fluent English.
Office
Salary
- +5K AED per month
- Commission & Bonus
- Medical & Other Benefits
- Generous Annual Leave
- Incentivize Trips
- Annual Salary Review & Increase
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