Company Summary
- Our client is a content services company specializing in technical documentation, product marketing, and AI-powered content automation for global manufacturers and retailers.
- Provides cutting-edge products/solutions such as interactive user manuals, safety guides, CGI product photography, eCommerce content, and more.
- One of the pioneers and leaders in their specialized industry. Recently was awarded for driving innovation in AI-led documentation workflows and recognized for its leadership in sustainability and digital transformation by the GCC in Hong Kong.
- Established about 16 years ago with about 70+ team members globally. Offices across Hong Kong, Manila, Shenzhen, Beijing, and Shanghai. HQ is in Kowloon, Hong Kong.
Job Description
- After a very successful 2024, looking for a new Senior Technical Writer to join their team.
- Lead and manage end-to-end technical documentation projects for complex machinery and industrial systems
- Oversee a team of 3-4 editors and illustrators, ensuring quality, consistency, and timely delivery
- Act as the primary point of contact for clients and internal stakeholders across regions
- Review and product high-quality technical documents, illustrations, and artwork
- Drive process improvements, mentor junior team members, and uphold documentation standards
- Represent the team in client meetings and serve as a domain expert for selected accounts
Key Candidate Criteria
- Bachelor's or higher degree in Technical Writing, Engineering, Communication, or any relevant field.
- At least 5+ years of experience in technical editing, writing, or documentation, preferably in engineering, manufacturing, or machinery-heavy industries
- Familiarity with tools like Adobe CC Suite, Content Management Systems, and technical illustration workflows
- Ability to run complex projects independently, with full ownership and accountability
- Experience managing small teams and mentoring junior colleagues
- Fluent in English; German language skills are highly preferred
Office
Salary
- 35K-40K+ HKD per month
- Commission & Bonus
- Medical & Other Benefits
- Generous Annual Leave
- Incentivize Trips
- Annual Salary Review & Increase
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